Find Help

A curated directory of verified Australian helplines. All services are free and confidential.

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Find a health service near you

Enter your suburb or postcode to find local GPs, mental health services, pharmacies, hospitals and community health centres.

Service data from the National Health Services Directory, managed by Healthdirect Australia. Terms of Use

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Find or Ask an Australian GP Online — AskMyGP.com.au, also from Digital Treasure

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Multilingual support

Chinese · Arabic · Vietnamese · TIS 131 450 (170+ languages 24/7)

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How This Directory Is Organised

Every service listed here is a free, confidential Australian helpline — no referral, Medicare card, or diagnosis needed to call. Search by keyword above, or use the category filters to narrow the list. A few categories worth knowing about:

Crisis

Immediate, 24/7 support for suicidal thoughts, self-harm, or acute distress — Lifeline (13 11 14) and the Suicide Call Back Service (1300 659 467) are staffed around the clock, every day of the year.

Youth (5–25)

Kids Helpline and headspace are built specifically for children, teens and young adults, with counsellors trained in school, identity, and family issues young people face.

Domestic & Family Violence

1800RESPECT supports anyone experiencing or at risk of domestic, family or sexual violence — including a text and online chat option for when it isn't safe to call.

Aboriginal & Torres Strait Islander

13YARN is staffed by Aboriginal and Torres Strait Islander crisis supporters, for a culturally safe space to yarn about how you're feeling.

LGBTIQ+

QLife provides peer support and referral specifically for LGBTIQ+ people, their families and allies, by phone and webchat.

Multilingual

Need support in a language other than English? The Translating and Interpreting Service (TIS National, 131 450) connects you to an interpreter for any of the helplines above, in 170+ languages, 24/7 — see our multicultural support page for more.

Frequently Asked Questions

Are these helplines really free?

Yes — every service listed is free to call from any Australian phone, including mobiles, and none require a referral, Medicare card, or existing diagnosis. Some may show as a local call on older phone plans, but the service itself charges nothing.

What if the helpline I need isn't listed here?

Try the search box above first — it searches service names and descriptions, not just categories. Our All Support Services directory covers a wider range of topics (financial, housing, legal, veterans and more) beyond the mental-health-focused list here.

Is my search or call tracked?

Searching and filtering on this page happens entirely in your browser — we don't log what you search for. Calling a helpline connects you directly with that service; we have no visibility into or affiliation with the call itself.

How we verify this directory (last checked 10 October 2026)

On 10 October 2026 we checked every entry above against the service’s own website or an Australian Government page: the phone number, opening hours, the ways to contact them, and what the service says about interpreters or languages. Where a service did not state something, we say “not stated” rather than guess. Where we could not confirm something, we say so on the card.

Services change their hours and numbers, sometimes without notice. Please confirm with the service itself, and call 000 in an emergency. This directory is general information only — it is not medical advice, and listing a service is not an endorsement. We are not affiliated with any service listed. Services marked “not a crisis service” may have wait times; for urgent help call Lifeline on 13 11 14 or 000.

We plan to re-check every entry at least every 6 months. If you find something out of date, please tell us through the About page.

Sources and corrections from this check:

Lifeline — official source.
Beyond Blue — official source. Corrected: Email is a reply within 24 hours, not live.
Kids Helpline — official source. Corrected: Removed 'Email' - not listed on the service's own pages.
Suicide Call Back Service — official source.
13YARN — official source.
TIS National (interpreter service) — official source. Corrected: Wording changed from 'free' to 'usually free'; language count changed from 170+ to 160+.
Transcultural Mental Health Line (NSW) — official source.
1800RESPECT — official source. Corrected: Chat replaced by Video; chat shown as unavailable.
Full Stop Australia — official source.
Men's Referral Service — official source. Corrected: Added live chat.
MensLine Australia — official source.
Relationships Australia — official source. Corrected: Hours removed - the official site gives none for this number.
Family Relationship Advice Line — official source. Corrected: Renamed; Saturday hours added.
1800 ELDERHelp — official source.
eheadspace (headspace online and phone) — official source. Corrected: Hours corrected from 9am-1am to 3pm-10pm every day.
QLife — official source.
Rainbow Door (Victoria) — official source. Corrected: Replaced: we could not identify the old 1800 497 212 number, so it was removed.
Butterfly Foundation — official source. Corrected: Hours corrected to 8am-midnight every day.
SANE Australia — official source. Corrected: Closing time corrected from 10pm to 8pm.
Blue Knot Helpline and Redress Support Service — official source. Corrected: Now 7 days; webchat added.
National Alcohol and Other Drug Hotline — official source. Corrected: '24/7' removed - could not be confirmed. Number confirmed.
Griefline — official source. Corrected: Hours corrected to Mon-Fri 10am-8pm; SANE merger noted; chat removed.
StandBy — official source. Corrected: Hours corrected from 24/7 to 6am-10pm.
PANDA — official source. Corrected: Saturday closing corrected to 4pm.
Open Arms — Veterans — official source.
Thirrili — official source.
National Dementia Helpline — official source. Corrected: Chat and email added.